Privacy Policy

When you send an order request or a contact message, we collect your name, email address, phone number, delivery address and the contents of your message. When you subscribe to our newsletter, we collect your email address.

We count page visits without cookies and without storing IP addresses or any other personal information.

We use your details to respond to enquiries, confirm availability and delivery costs, arrange payment and deliver your order. Newsletter emails are sent about once a month and you can unsubscribe at any time.

We never sell or rent your personal information to third parties.

Your cart and wishlist are kept in your browser’s local storage, on your device. We use one essential cookie to keep forms secure. We do not use advertising or tracking cookies.

Your data is stored on secure servers with access restricted to authorised staff. Order records are kept for accounting and warranty purposes; you can ask us to delete your personal details at any time.

You may request access to, correction of, or deletion of your personal information. Email orders@purrfectplayhouse.com and we will action your request within 30 days, subject to applicable U.S. privacy laws.